The TELUS crew acknowledges that our do the job spans a lot of Territories and Treaty spots and we're grateful for the standard Information Keepers and Elders who will be with us these days, individuals who have long gone before us plus the youth that inspire us.
You can only modify it. I waited for one hour over the cellular phone to speak to a human. He was practical, but needed to redirect me to another individual. I was then on maintain for another hour. They provided me a better offer, nonetheless it wasn't what was available on the web. Individuals deals are For brand new customers. As being a faithful customer I would have to pay back $78 in comparison to $sixty to get a new customer, with the service I wished.
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I would also like to grasp why this was removed? Looks stupid that we now should phone tech support to accomplish something which we didn't need to have the for Earlier
Visualize them as resellers. The provide you a legit item Telus provides, insert benefits to induce you to order. You give them that hard cash, your info to setup the legit product.
I also are already hoodwinked into signing up with them - mobile, internet and home protection. Was informed my mobile will not likely boost if I enhance (false, which I must have recognised much better however the rep stored insisting immediately after asking quite a few periods). Dwelling stability is simply not essential for me, nevertheless the worsted Component of it is It is really definitely not something which is trustworthy. My lock that's speculated to unlock using a passcode refuses to work. The installer came again to fix it but it really worked twice after he reset it then not because. Then If your internet goes out it truly is ineffective, in terms of I'm able to see it's offline then.
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@chris14 I wished to clear up some inaccurate information. We are going to mend TELUS owned downed strains at no demand. We will only clear away the line completely for building/renovation applications but there is a price associated. We despatched you a private message in case you want to move forward with both situation.
I shell out about $4500 a calendar year with Telus. In January I got an out of doors digital camera for $seven/month but regretted it and desired to return it. It absolutely was new while in the box - only plugged in to test it. After a several hours waiting around around the cellular phone I uncovered that there's a $340 charge to cancel. That could be a large amount for any $50 camera. I pleaded Along with the agent to waive the payment due to the fact I'm a loyal customer for so prolonged. He claimed a manager will contact to debate. No person termed back. Per month afterwards I attempted all over again. Finally, in April, following 8 several hours on the cellphone relating to this situation as much as that point, I gave my ultimatum… waive the high cancellation charge or I cancel the many services with Telus and go someplace else. No. So, I cancelled anything. A shame, for the reason that I haven't had one situation With all the Television set, internet, or mobile phones and preferred Telus technical support Telus… for more than fourteen a long time. Nevertheless the $7 cost persisted. Sigh. Extra hrs over the telephone. Why is this the only real way to speak? It's so frustrating and also a colossal waste of your time.
Phone Handle lets customers to record up to twenty five phone figures on their own recognized callers' listing, and approximately 25 on their blocked callers' listing. Quantities on the recognized callers' list will not likely listen to the information or really need to insert the a person-digit code.
Sure I tried chat and got linked by using a Stay man or woman Nevertheless they explained to me I needed to call. Not sure just what the Associates around the chat can assist with.
Depending on your description, the decision you been given appears for being a rip-off. Telus requires customer safety incredibly very seriously, and we wish to guarantee you of the subsequent:
You can expect to then receive a text message when the agent responds, and you can comply with up at your earliest advantage.
In the approaching weeks and months, we will be Doing work to develop the products and solutions and services supported, so preserve checking again for updates.