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I is not going to go into detail regarding my own disappointment and anger. Suffice it to mention that soon after several several hours about the phone, with some really handy individuals, and visits to various Telus stores, I succeeded in returning the unit and cancelling the account.
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I needed to contact CS these days with Chat as well as the Division I need to speak to is barely accessible by phone. The CS on Chat organized a phone back at an agreed upon time slot. When that Section referred to as me later I obtained anything sorted out.
If our reply resolved your concern, you should click on Accept as Answer that will help Other people during the Local community.
Many thanks with the reply, Telus Support, but it's at last over. The final rep I spoke to assured me it really is cancelled and I received’t be billed anymore.
I am on the lookout for the telephone number to get in touch with to speak to some representative and wondering should they can be found in the weekend. I intend to make payment arrangements and made an effort to on chat, nonetheless they told me I have to contact.
I just bought the exact same phone. She mentioned her identify was Jennifer Smith (she had a thick accent. ideal!) and experienced our telus acct quantity. She stated she'd up grade the koodo mobile acct along with the telus residence service account for just a loyalty reward. She asked for your $20 just one time set up fee.
TELUS Tv set+ Problèmes d'authentification through l'app Android et le website Internet Nous avons récemment souscrit au forfait EnContinu+ et nous avons reçu les courriels pour activer le forfait sur nos différents services.
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Basically sort the small print within your inquiry inside of a message and it'll be sent into a human agent. Messaging here is asynchronous (non-Reside), so you're able to near the app or go about your day although Telus customer service the agent performs towards obtaining you a resolution.
@Oleginza Wrote: I identified as Telus CS at 8.55AM Mountain time plus they hanged up on me, declaring which i ought to phone during "common Office environment hrs". Is that this for true?
I would really like a call from someone that has some determination producing electricity on how I can near my accounts and be performed with Telus.
The TELUS crew acknowledges that our do the job spans many Territories and Treaty locations and we're grateful for the normal Understanding Keepers and Elders that are with us currently, those who have gone prior to us along with the youth that inspire us.
The TELUS group acknowledges that our perform spans a lot of Territories and Treaty places and we've been grateful for the traditional Awareness Keepers and Elders who're with us currently, all those who have absent before us as well as the youth that inspire us.